Contact Complete Home Comfort
Contact Complete Home Comfort by phone, by email, or with the chat widget on this page. Homeowners across Massachusetts and Rhode Island hear back from someone who works on these houses rather than a call center, usually within the same business day.
Monday to Friday, 7:30am to 4pm. Serving 73 communities across Massachusetts and Rhode Island.
Tell Us What the House Is Doing
A few details let us answer properly the first time: how old the house is, which rooms are uncomfortable, whether the attic has ever been insulated, what town you are in, and which utility serves the home.
(508) 251-5333Monday to Friday, 7:30am to 4pm
info@completecomfortma.comPhotos of the attic or basement help
1000 Chestnut StreetFranklin, MA 02038
No charge, no obligationA technician walks the house, attic to basement, and writes up the scope before anything is ordered
Booking an assessment is the fastest route for most homeowners. It also starts the applicable utility-program path: Mass Save in Massachusetts or Rhode Island Energy through RISE in Rhode Island.
Not Sure Who to Ask For? Pick the One That Fits.
Different questions have different fastest answers. Choose whichever one sounds like your situation and the next step is below.
Book the walkthrough and let it settle the scope
You do not need to know which service you need before you call. The assessment is the step that works that out, and it costs nothing. Use the chat widget on this page or call the office, and say roughly when you are usually home.
Ask before the work is scheduled, not after
Mass Save in Massachusetts and Rhode Island Energy through RISE in Rhode Island both require program approval before material is ordered. Call or write with the town, the utility on your bill and roughly what you are thinking of doing, and you will get a straight answer about what applies.
No price is quoted over the phone
Two houses on the same street can need very different work, so a number given before anyone has seen the attic is a guess dressed as a quote. Say which job you have in mind and the assessment comes back with a written scope and a real figure.
73 communities, nine counties, two states
We serve 47 Massachusetts municipalities and all 26 Rhode Island municipalities. The communities are listed further down this page and in the full service-area index; if you sit just outside the ring, it is still worth asking.
Call the office and name the address
For a job that is already scoped, booked or part way through, the phone is faster than a message. The office can see where the paperwork sits, when the crew is due and what the next step is, without anything being handed between people.
For water, ice or a burning smell, call for urgent help
Active water coming through a ceiling, ice building at the eave in the middle of a thaw, or anything electrical needs a phone call, and in the case of anything electrical, an electrician first. Insulation work can follow once the house is safe and dry.
What Happens Next
Three steps, in this order, whether the first contact was a call, an email or the chat widget. Nothing is ordered and no paperwork is filed until you have seen the scope in writing.
A reply, usually the same day
Someone calls or writes back to work out what the house is doing and when a walkthrough suits you. If the answer is a short one, you get it there and then.
The walkthrough
A technician goes through the house from the attic to the basement and notes where the envelope is failing. It takes an hour or so for most homes and there is no charge for it.
The written scope
You see what is proposed, what it addresses and how Mass Save in Massachusetts or Rhode Island Energy through RISE applies to it. The scope goes for approval before any material is ordered, and the decision stays yours.
Communities Complete Home Comfort Covers
Based in Franklin, Complete Home Comfort serves 47 Massachusetts municipalities and all 26 Rhode Island municipalities across nine counties. Start with a Massachusetts town below, explore our Rhode Island service area, or open the full areas we serve index.
Prefer to Just Call?
The office helps homeowners in Massachusetts and Rhode Island Monday to Friday, 7:30am to 4pm. If you would rather read first, the about page covers the team and its Massachusetts and Rhode Island registrations, while the blog works through the problems local homeowners ask about most.